Important Notice
YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING ON THE "I AGREE" OR SIMILAR BUTTON, REGISTERING FOR AN ACCOUNT, OR ACCESSING OR USING THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.
These Terms of Service are effective as of the date you first click "I agree" (or similar button or checkbox) or use or access the Services, whichever is earlier. If you accept or agree to these Terms of Service on behalf of your employer or another legal entity, you represent and warrant that (i) you have full legal authority to bind your employer or such entity to these Terms of Service; (ii) you have read and understand these Terms of Service; and (iii) you agree to these Terms of Service on behalf of the party that you represent and any permitted users of such party. In such an event, "you" and "your" will refer and apply to your employer or such other legal entity.
Any personal data you submit to us or which we collect about you is governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.
Please note: This agreement contains a binding and final arbitration provision and class action waiver (Section 14). Please read carefully as it affects your legal rights, including, if applicable, your right to opt out of arbitration.
Our Services
We provide an enterprise AI agent platform that helps organizations automate and scale business workflows—including candidate interviews, coaching, sales enablement, and other enterprise processes—helping users easily manage their operations and automate their work.
Account, Password, and Security
You must register with SarvaX.ai and create an account to use the Services (an "Account") and as part of that process you will be requested to provide certain information, including without limitation your name and email address.
By using the Services, you agree to provide true, accurate, current and complete information as prompted by the registration process and to maintain and promptly update the Account information to keep it accurate, current and complete.
You are the sole authorized user of your Account. You are responsible for maintaining the confidentiality of any log-in, password, and Account number provided by you or given to you by SarvaX.ai for accessing the Services. You are solely and fully responsible for all activities that occur under your password or Account. SarvaX.ai has no control over the use of any user's Account and expressly disclaims any liability derived therefrom. Should you suspect that any unauthorized party may be using your password or Account or you suspect any other breach of security, you agree to contact SarvaX.ai immediately.
The person signing up for the Services will be the contracting party ("Account Owner") for the purposes of these Terms of Service and will be the person who is authorized to use any corresponding Account we provide to the Account Owner in connection with the Services; provided, however, that if you are signing up for the Services on behalf of your employer, your employer shall be the Account Owner. As the Account Owner, you are solely responsible for complying with these Terms of Service and only you are entitled to all benefits accruing thereto. Your Account is not transferable to any other person or account. You must immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of our security or the security of your Account.
Billing and Payment
Payment and any other expenses must be paid through the third party payment processing system (the "PSP") as indicated on the Services. You may be required to register with the PSP, agree to terms of service of the PSP, provide your payment details to the PSP and go through a vetting process at the request of the PSP to set up an account with the PSP (the "PSP Services Agreement"). By accepting these Terms of Service, you agree that you have downloaded or printed, and reviewed and agreed to, the PSP Services Agreement.
Please note that SarvaX.ai is not a party to the PSP Services Agreement and that you, the PSP and any other parties listed in the PSP Services Agreement are the parties to the PSP Services Agreement and that SarvaX.ai has no obligations, responsibility or liability to any user or any other party under the PSP Services Agreement.
User Content
"User Content" is defined as any content, information, and materials that may be textual, audio, or visual that you provide, submit, upload, publish, or make otherwise available to the Services and other users. You are the only one who is in charge of User Content. You agree that you are the only one responsible for the User Content you send, transmit, display, or upload while using the Services. You are also responsible for following all laws that apply to the User Content, including, but not limited to, any laws that require you to get permission from a third party to use the User Content and to give proper notices of third-party rights.
You promise and guarantee that you have the right to upload the User Content to the Services and that doing so does not violate or infringe on the rights of any third party. Under no circumstances will SarvaX.ai be responsible for (a) User Content that is sent or viewed while using the Services, (b) errors or omissions in the User Content, or (c) any loss or damage of any kind caused by the use of, access to, or denial of access to User Content. SarvaX.ai isn't responsible for any User Content, but it has the right to delete any User Content at any time without notice if it breaks any of the rules in this agreement or the law. You keep the right to copy User Content and any other rights you already have.
You acknowledge and agree that User Content:
Will not be false, inaccurate, incomplete or misleading
Will not infringe on any third party's copyright, patent, trademark, trade secret or other proprietary right or rights of publicity, personality or privacy
Will not violate any law, statute, ordinance, or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination, false advertising, anti-spam or privacy)
Will not be defamatory, libelous, unlawfully threatening, or unlawfully harassing
Will not be obscene or contain pornography (including but not limited to child pornography) or be harmful to minors
Will not facilitate human trafficking
Will not support terrorism or terrorist organizations
Will not be fraudulent, false or misleading
Will not be defamatory, harassing, threatening or abusive, which includes any activity that reflects hatred against others based on race, religion, ethnicity, national origin, gender or sexual orientation
Will not send unauthorized messages, advertising or spam, including unsolicited promotional or commercial content or other mass solicitation materials
Will not misrepresent your identity or affiliation with any entity or organization, or impersonate any other person
Will not harvest, collect or gather user data without consents
Will not contain any viruses, Trojan Horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information
Will not represent you being employed or directly engaged by or affiliated with SarvaX.ai or purport you to act as a representative or agent of SarvaX.ai
Will not create liability for SarvaX.ai or cause SarvaX.ai to lose (in whole or in part) the services of its ISPs or other suppliers
SarvaX.ai is not involved in the creation or development of User Content, disclaims any responsibility for User Content, cannot be liable for claims arising out of or relating to User Content, and is not obligated to monitor, review, or remove User Content, but reserves the right to limit or remove User Content on the Services at its sole discretion.
By using the Services, you are giving SarvaX.ai consent to store recordings for any sessions that you join, if such recordings are stored in SarvaX.ai systems. You will receive a notification (visual or otherwise) when recording is enabled. If you do not consent to being recorded, you can choose to leave the session.
Representations and Warranties
You represent and warrant that: (i) you are 18 years of age or older or are at least of the legally required age in the jurisdiction in which you reside, and are otherwise capable of entering into binding contracts, and (ii) you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement, and that you will so abide. When you enter into this Agreement on behalf of a company or other organization, you represent and warrant that you have authority to act on behalf of that entity and to bind that entity to this Agreement.
You further represent and warrant that (i) you have read, understand, and agree to be bound by these Terms of Service and the Privacy Policy in order to access and use the Services, (ii) you will act professionally and responsibly in your interactions with other users, and (iii) when using or accessing the Services, you will act in accordance with any applicable local, state, or federal law or custom and in good faith.
You agree not to engage in any of the following prohibited activities:
Copying, distributing, or disclosing any part of the Services in any medium other than as allowed by the Services and these Terms of Service
Using any automated system (other than any functionalities of the Services), including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Services
Transmitting spam, chain letters, or other unsolicited email or attempting to phish, pharm, pretext, spider, crawl, or scrape
Attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Services
Violating any international, federal, provincial or state regulations, rules, laws, or local ordinances
Conducting any unlawful purposes or soliciting others to perform or participate in any unlawful acts
Uploading invalid data, viruses, worms, or other software agents through the Services
Infringing upon or violating our intellectual property rights or the intellectual property rights of others
Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity
Harassing, insulting, harming, abusing, defaming, stalking, threatening, intimidating or otherwise violating the legal rights (such as of privacy and publicity) of any other users or visitors of the Services or staff member of SarvaX.ai
Interfering with or any activity that threatens the performance, security or proper functioning of the Services
Uploading or transmitting viruses or any other type of malicious code
Attempting to decipher, decompile, disassemble or reverse engineer any of the software or algorithms used to provide the Services
Bypassing the security features or measures we may use to prevent or restrict access to the Services, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Services or the content therein
Attempting to access unauthorized Accounts or to collect or track the personal information of others
Using the Services for any purpose or in any manner that infringes the rights of any third party
Encouraging or enabling any other individual to do any of the foregoing
You hereby warrant and represent that, other than as fully and promptly disclosed to SarvaX.ai as set forth below, you do not have any motivation, status, or interest which SarvaX.ai may reasonably wish to know about in connection with the Services, including without limitation, if you are using or will or intend to use the Services for any journalistic, investigative, or unlawful purpose. You hereby warrant and represent that you will promptly disclose to SarvaX.ai in writing any such motivation, status or interest, whether existing prior to registration or as arises during your use of the Services.
Technology Services
Termination and Suspension
You may cancel and delete your Account at any time by either using the features on the Services to do so (if applicable and available) or by written notice to contact@sarvax.ai.
After cancellation your profile will be purged and you will no longer have access to your Account, your profile or any other information through the Services. The provisions of these Terms of Service which by their intent or meaning intended to survive such termination, including without limitation the provisions relating to disclaimer of warranties, limitations of liability, and indemnification, shall survive any termination of these Terms of Service and any termination of your use of or subscription to the Services and shall continue to apply indefinitely.
At any time and for any reason, we have the right to deny access to the Services to anybody. If SarvaX.ai is investigating you or believes you have violated any of the terms of this Agreement, we may prevent you from accessing the Services or restrict how much of them you can use. We'll inform you in writing or by email. This notice of termination or limitation shall be effective immediately.
You cannot register for and create a new Account in the name of a third party, a fake or borrowed name, or your own identity if SarvaX.ai terminates or restricts your ability to use the Services due to this section, even if you are acting on their behalf. Even after your right to use the Services is terminated or limited, this Agreement will remain enforceable against you.
SarvaX.ai reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Services at its sole discretion. SarvaX.ai is not liable to you for any modification or discontinuance of all or any portion of the Services.
Following the termination or cancellation of your Account, we reserve the right to delete all your data, including any User Content, in the normal course of operation. Your data cannot be recovered once your Account is terminated or cancelled.